[Close] 

Patient Service Representative (PSR)

Job Summary
Patient Service Representative serves as the first point of contact for patients within the Valley Health physicians' network. This is a key role in the patient experience and must demonstrate excellence in all patient and customer encounters including face-to-face and telephone interactions. This position assures that a high quality patient experience takes place by providing administrative support to the ambulatory care team through excellent customer service, attention to detail and interpersonal skills. This position is responsible for the accurate and appropriate scheduling of patients for optimum care and provider efficiency. This position is responsible for collecting accurate demographic and financial information during the scheduling and/or registration processes to ensure full and timely revenue capture.
Education
High School Diploma or equivalent required
Associates preferred
Experience
1 Years relevant work experience required
Associates degree may substitute for one year of relevant work experience.
Qualifications
Customer Service experience preferred € Strong computer, customer service and communication skills required € Skills in medical terminology a plus € Ability to prioritize work € Ability to handle confidential information and sensitive situations required € Interpersonal skills to work with diverse people within and outside organization required
Criminal Background Checks
VA State Police
3rd party Background Check
Central Registry
FLSA Classification
Non-exempt
Grade
106
Physical Demands
6 A Customer Service

. Apply now!

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Patient Care Representative
Arlington, VA Virginia Hospital Center
Patient Service Technician IV - Medical Delive...
Roanoke, VA Rotech Healthcare Inc
MA/Patient Service Coord
Alexandria, VA MedStar Physician Partners LLC
Patient Services Coordinator- Western Tidewate...
Suffolk, VA US Oncology, Inc.
Patient Benefits Representative - Part-Time
Roanoke, VA US Oncology, Inc.
Patient Care Representative
Chantilly, VA BioScrip, Inc.